The best way to know your size is by measuring it yourself. Here are a few guidelines:
We also have a full-size chart on every product page. Do refer to the chart before you make your purchase. The size guide is available here https://adibafashion.com/pages/size-guide
Unless otherwise explicitly stated, the country of origin of all our products is India.
We typically have sizes from S to 4XL and everything in between. If you need sizes that are outside these sizes or your preferred size is sold out, please get in touch with us and we will see what's the best we can do for you. If the product is unavailable then rest assured we working on it to restock as soon as possible. Yes, we aim to restock all our available products from time to time. Normally, this happens every 15 days. Keep checking out or drop in your name and number and we will get in touch with you once restocked.
Our products are tested for their quality and their durability. Our products will have no or extremely negligible fade after a wash.
Yes, we provide a 100% guarantee of the quality of our products. If you are unsatisfied with what you receive, please let us know within 48 hours and we will resolve it for you according to our policy.
You can place an order on our website or you can get in touch with us and ask our team to place an order for you.
Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://www.adibafashion.com/register and follow the instructions on-screen.
This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@adibafashion.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.
There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via info@adibafashion.com, we may be able to cancel your order only before it’s processed.
We aim to ship your order within 1 or 2 days from the time of receiving your order. Any orders placed over the weekend or during public bank holidays will be processed the next working day. Our standard delivery times are:
. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.
We ship to most regions worldwide. Please check this detailed breakdown https://adibafashion.com/pages/shipping-policy before ordering to make sure we can deliver to your geographical location.
Shipping costs depend on the item you’ve ordered and the country where it’s being delivered.
Domestic Shipping Charges
We are offering free forward shipping on all orders within India. If there's any change in policy, we will be providing sufficient advance notice.
International Shipping Charges
International shipping is available at an additional charge that will be borne by you. You will be responsible for all customs import duty charges that are applicable to your country.
| S.No | Countries | Price Per Order (INR) |
| 1 | USA | 3000 |
| 2 | UK | 3000 |
| 3 | Europe | 3000 |
| 4 | Australia | 3000 |
| 5 | Middle East | 3000 |
| 6 | Singapore | 3000 |
| 7 | Asia Other | 3000 |
We accept credit cards, debit cards, UPI and most digital wallets. We also accept Cash on Delivery (COD) in many locations.
Yes, we will accept bank transfers. Please organize this with us in advance to ensure a smooth ordering process and delivery. Get in touch with us through the contact page.
Yes, you can send your cheque by post at your address listed on the 'Contact' page with a separate note that mentions your full name, your address, your email id and your phone number. Your order will be placed and shipped, once your cheque is cleared.
You can absolutely return your item to us. For full-priced orders, we offer a full refund, and for orders on promos, discounted price, or sale, we offer one of these things - one replacement or one exchange or store credit.
We have got you covered. We will replace it with one size smaller or bigger as per your request.
Don't worry we will replace it for you. If you've bought the product at full price, you are eligible for a refund. If you've bought the product at a discounted price, sale, or promo price, then we will replace the product for you. Both situations are subject to approval by the product team or returns team, as applicable.
Yes, we can get your goods picked up, subject to availability. There is a nominal charge for this service.
As per our terms and conditions, we will process a replacement only after the replacement product is received by us and cleared by our returns team.
Yes, you will get a full product refund. However, we reserve the right to charge up to INR 199 towards shipping charges.
Product purchased at full price, We will refund to your original mode of payment. In certain cases, we will also refund to your bank account that you provide us. Product purchased at a discount, promo, or sale price will receive a refund in-store credit.
If you're eligible and you're approved, you will receive your refund within 5-7 days of us receiving the product. It also depends on bank processing time.
Irrespective of circumstances, we will exchange an order only once.
In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via email at info@adibafashion.com with the details. We’ll respond within 48 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached. Please check our return policy.
We are a total of 12 people, including our management team.
We are based out of Mumbai, India. Mumbai is India's commercial capital and a major business hub in the region.
The legal name of our business is Adiba Fashion Store Private Limited. We are registered in the State of Maharashtra, India
As of 2020, we are an online web-store.
We operate from 10 am to 6 pm Monday to Friday. Some members of our team also come on Saturdays.
Starting 2021, you can visit our office by appointment only.
Yes, we are always looking for motivated people to work with us. Please send your CV with a cover letter to info@adibafashion.com
We are always interested in hearing from fashion designers, merchandisers, and digital media enthusiasts. If this sounds like you, please send your CV with a cover letter to info@adibafashion.com
Yes, we offer paid internships. However, to make it beneficial for both of us, we ask that you commit between 9 to 12 months for your internship with us.
Yes, We hire paid models for our photoshoot. If you are a model, it will be a great opportunity for you. We are happy to work with you on mutually agreeable terms.
Yes, please get in touch with us at info@adibafashion.com
We are certainly willing to consider all suitable products. Please get in touch with us at info@adibafashion.com
We are certainly willing to talk to all potential manufacturers. Please get in touch with us at info@adibafashion.com
